faq

General Information

Lee Bots are robot sculpture made from recycled and repurposed items. The bots have grow over the year into a variety of other products. All keeping in the theme of the bot’s goal of reusing old and wanted items into something new, to share with the world. To learn more about the Lee Bots and how they are made check out The Bots section. 

While the bot sculptures are cute and may look kid friendly, these sculptures are not toys and should be kept away from small children under the age of 10. The bot sculptures are not meant to be played with, but are great as a sculpture for a desk, shelve, stands, etc. While you can move a bot’s arms, legs, head, and antennas; repetitive movement my cause a break in the wire.

All of the bot sculptures are still handcrafted from scratch by artist and founder Nancy. Most of the jewelry is also hand made by Nancy too and will be marked on the listing if it is handcrafted.

Lee Bots offer a variety of different products like handmade robot sculptures and handmade jewelry. Along with print to order t-shirt, sweaters, underwear, shoes, and more. All product reflect the bots and the parts that go into making a bot.

The Bots are constantly running special sales. Keep up to date with current discounts and specials on the bot Instagram and Facebook pages.

Most of the apparel fits true to size but for some of our women’s products we suggest ordering a size up. Please see our sizing charts for exact size information. There is approximately a 1 inch variance that can be experienced from what is expressed in the chart. We want to make sure you’re happy with your order so please let us know if your products don’t match our size chart within reason.

All of the bot sculptures are still handmade by the artist, Nancy Solbrig. To learn more about what goes into the making of a bot, check out The Bot section.

If you don’t use the full amount of the gift card after your first purchase, you can see the balance under my account, in the coupon section.

When at the checkout page, you will enter the gift card code, at the top of the check out form, under coupon code.

Shipping and rerturns

Lee Bots only charges one, flat rate shipping fee of $8 for all items shipped inside of the United States. A flat rate of $18 is charged for all shipping outside of the United States. To read more about processing and shipping times look at the Shipping section.

All handmade bot sculptures and jewelry usually take about 1 week to receive in the United States. International shipping can take 2-4 weeks depending on location.

Many items are not kept in stock and are only made after an item is purchased. Because of this, process times will vary. On average it can take 2-8 days to process an item before shipping. No guarantees can be made on process times.

After an item is done processing, the item will take on average 2-14 days to ship within the United States. Shipping outside of the United States can take up to 30 days depending on where you live. An email will be sent when the item(s) are shipped. A tracking number will be mailed if provided by Lee Bots or Lee Bots partner.

A tracking number will be emailed if provided by Lee Bots or Lee Bot’s partner companies.

Fulfillment is an automated process, so please let us know immediately. There is approximately a 12 hour window which order can be edited prior to production and fulfillment. Lee Bots office is closed Saturday-Monday. Lee Bots office is closed Saturday-Monday. Please contact us at lee@leebots.com

To cancel an order, you must let us know within 12 hours of when your order was placed. We will do our best to cancel any orders after this period but once production begins we can no longer cancel the order. Please contact us at lee@leebots.com

If you would like to return your items for any reason you may do so for store credit within 14 days of when your order was received. Please check out our returns and exchange policy.

Typically we only accept returns for store credit however we want to make sure you are happy with our products. If you receive an item that is damaged or defective please let us know and we will be happy to get you a replacement.

Miscellaneous Information

Lee Bots offer a wide range of custom work possibilities. Check out the Custom Work section to learn more. You can also contact us at lee@leebots.com

Lee Bots offer a variety of products at a discount, for wholesale use. Contact us at lee@leebots.com to talk with us about options for your store.

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